Privacy Policy

Introduction

This Privacy Policy ("Policy") is issued by WDBOS88 ("we", "us", "the Company", "the Platform") and describes how we collect, use, store, disclose, and otherwise process personal data belonging to users ("you", "User", "Player") of the WDBOS88 platform accessible at https://wdbos88.cam.

By registering an account on, accessing, or continuing to use the WDBOS88 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into our Terms & Conditions and should be read in conjunction with that document.

WDBOS88 is committed to handling personal data responsibly, transparently, and in compliance with applicable data protection principles. Our platform serves players primarily in Malaysia and processes all financial transactions in Malaysian Ringgit (MYR) using locally trusted payment systems.

Definitions

For the purposes of this Policy, the following terms shall bear the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial data, and online identifiers.
• "Processing" — any operation or set of operations performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, or deletion.
• "Data Controller" — WDBOS88, as the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — any third party that processes personal data on behalf of WDBOS88 pursuant to a written data processing agreement.
• "Consent" — a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data.
• "KYC Data" — identity verification documentation including government-issued identification, proof of address, and source of funds documentation collected to satisfy Know Your Customer obligations.
• "Cookies" — small text files stored on your device by a web browser at the direction of the Platform, used to retain session information and usage preferences.

Data We Collect

WDBOS88 collects the following categories of personal data in connection with the operation of the Platform:

3.1 Registration & Account Data

• Full legal name as per government-issued identification
• Date of birth (to verify the 21+ age eligibility requirement)
• Email address and mobile phone number
• Username and encrypted password hash
• Country and city of residence (e.g., Kuala Lumpur, Penang, Johor Bahru)

3.2 Identity Verification (KYC) Data

• Copy of government-issued photo identification (e.g., MyKad, passport)
• Proof of address document (e.g., utility bill, bank statement)
• Source of funds documentation where required by AML procedures
• Selfie or live verification image where required for identity confirmation

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, amounts, and timestamps
• Payment method identifiers (e.g., registered phone number for Touch 'n Go eWallet, Boost, GrabPay, DuitNow; account reference for Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, FPX)
• Account balance history and bonus credit records

3.4 Usage & Behavioural Data

• Betting history, game session logs, and wagering records
• Login timestamps and session duration data
• Device type, operating system, and browser information
• IP address and approximate geolocation
• Pages visited, features accessed, and interaction patterns within the Platform

3.5 Customer Support Data

• Content of live chat sessions, emails, and support tickets submitted to WDBOS88
• Records of complaints, disputes, and their resolution

How We Collect Data

WDBOS88 collects personal data through the following channels and mechanisms:

• Directly from you — when you complete the registration form, submit KYC documentation, contact customer support, or update your account profile.
• Automatically — through cookies, web server logs, and similar tracking technologies as you navigate and interact with the Platform.
• From payment processors — transaction confirmation data is received from certified payment processing partners including operators of DuitNow, FPX, and the e-wallet systems referenced in Section 3.3.
• From identity verification services — where we engage third-party KYC service providers to validate documentation submitted by users.
• From fraud detection systems — automated signals and flagging data generated by risk management tools operated on or integrated with the Platform.

Data Processing & Use

We use the personal data we collect for the following specific purposes:

Legal Basis for Processing

WDBOS88 processes personal data on the following legal bases, as applicable to each processing activity:

• Performance of a contract — processing necessary to register your account, process transactions, and deliver the services you have requested.
• Compliance with a legal obligation — processing required to meet applicable regulatory requirements, including AML obligations, age verification, and record-keeping mandates.
• Legitimate interests — processing necessary for fraud prevention, platform security, responsible gambling monitoring, and internal analytics, where those interests are not overridden by your rights and interests.
• Consent — processing based on your explicit opt-in, including the receipt of marketing communications. You may withdraw consent at any time by updating your Account preferences or contacting our support team.

Data Sharing & Disclosure

WDBOS88 does not sell or rent personal data. We disclose personal data to third parties only in the following circumstances, and only to the extent necessary for each specified purpose:

• Payment processors — certified operators of the Malaysian payment systems referenced in Section 3.3 receive the minimum data necessary to process deposits and withdrawals.
• KYC and identity verification providers — third-party service providers engaged to validate government-issued identification documents and perform liveness checks where required.
• Fraud detection and AML technology providers — systems and services used to screen transactions and account activity for indicators of fraud or financial crime.
• IT and platform infrastructure providers — cloud hosting, content delivery, and database service providers bound by data processing agreements with WDBOS88.
• Legal and regulatory authorities — where WDBOS88 is required by applicable law, court order, or regulatory direction to disclose data to law enforcement or regulatory bodies.
• Professional advisers — legal, audit, and compliance professionals where disclosure is necessary to obtain professional advice, subject to applicable professional privilege.

Cookies & Tracking Technologies

WDBOS88 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies — essential to the operation of the Platform, including session authentication, security tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies — used to remember your preferences, such as preferred language settings, and to personalise your experience on return visits.
• Analytical cookies — used to collect aggregated, anonymised data about how users navigate the Platform, enabling us to identify performance issues and improve the user experience.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and anomalous session behaviour identification.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookie categories may limit the functionality available to you on the Platform. WDBOS88 does not use third-party advertising cookies or permit third-party advertising networks to place cookies on the Platform.

Data Retention

WDBOS88 retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to any overriding legal, regulatory, or contractual obligations requiring longer retention. The following general retention principles apply:

• Account data — retained for the duration of your active account and for a period of up to five (5) years following account closure, to satisfy AML and regulatory record-keeping requirements.
• Transaction records — financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of each transaction.
• KYC documentation — identity verification documents are retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Customer support records — support correspondence is retained for a period of two (2) years from the date of the relevant interaction, unless the matter is subject to ongoing dispute or regulatory review.
• Analytical data — aggregated, anonymised usage data used for internal analytics may be retained indefinitely, as it no longer constitutes personal data once anonymisation is applied.

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or rendered permanently anonymous, in accordance with our internal data destruction procedures.

Data Security

WDBOS88 implements a comprehensive suite of technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform
• Encryption at rest for sensitive personal data and KYC documentation stored on our servers
• Role-based access controls restricting access to personal data to authorised personnel with a documented operational need
• Regular internal and external security audits and vulnerability assessments
• Multi-factor authentication requirements for administrative access to production systems
• Intrusion detection systems and real-time security monitoring
• Incident response procedures for the timely detection, containment, and notification of data security incidents

Notwithstanding the above, no data transmission over the internet or data storage system can be guaranteed to be completely secure. You are responsible for maintaining the security of your Account credentials and for notifying WDBOS88 immediately if you suspect unauthorised access to your Account.

Your Rights

Subject to applicable data protection law, you hold the following rights in respect of your personal data processed by WDBOS88. To exercise any of these rights, please contact our Customer Support team using the details provided in Section 15.

• Right of Access — you may request a copy of the personal data we hold about you, together with information about the purposes for which it is processed.
• Right of Rectification — you may request the correction of inaccurate or incomplete personal data held in your Account at any time via your Account settings or by contacting support.
• Right to Erasure — you may request the deletion of your personal data, subject to any overriding legal obligations that require us to retain certain records (such as AML retention requirements).
• Right to Restriction of Processing — you may request that we restrict the processing of your data in certain circumstances, for example while a rectification request is being considered.
• Right to Data Portability — where processing is based on your consent or contract performance, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object — you may object to processing carried out on the basis of legitimate interests, including direct marketing and behavioural analytics.
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

Children's Privacy

The WDBOS88 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Our registration process requires users to confirm their age, and we conduct age verification checks as part of our KYC procedures.

If we become aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the Platform, please notify us immediately at the contact details set out in Section 15.

Third-Party Services

The WDBOS88 Platform may contain references to or integrations with third-party services and payment systems — including but not limited to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect. These services are operated by independent third parties and are governed by their own privacy policies and terms of service.

WDBOS88 is not responsible for the privacy practices of third-party services. Where your use of a third-party payment system involves the transmission of personal data to that service provider, such transmission is subject to the privacy policy of that provider. We encourage you to review the privacy policies of any third-party services you use in connection with your WDBOS88 account.

Policy Amendments

WDBOS88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational procedures. We will notify registered users of any material changes by posting a prominent notice on the Platform and, where appropriate, by sending a notification to the email address associated with your Account.

The date on which the most recent revision took effect is indicated at the top of this Policy. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the revised terms, you should discontinue use of the Platform and request account closure before the effective date of the changes.

Contact Us

If you have any questions, concerns, or requests in connection with this Privacy Policy or our data processing activities, please contact our Customer Support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the WDBOS88 Platform.
Response Time: Email within 6 hours; Live Chat typically within 2 minutes.

We serve players from across Malaysia — including Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and all other states. Our support team operates in English and is equipped to handle all data subject requests in a timely and compliant manner.

For formal data subject requests (access, erasure, portability, etc.), please include your full name, registered email address, and a brief description of your request in your correspondence so that we can verify your identity and process your request efficiently.